They are vocational workers, educators, nurses, social workers, receptionists, mental health workers, hospital staff and volunteers. These professionals and volunteers all share the desire to make a positive difference in the lives of people requiring support. By choosing this mandate, as a dimension of this challenging work, we all have the professional obligation to be as prepared as we can to deal with difficult circumstances and behaviours presented by clients, and the aftermath of challenging encounters.
Foundational learnings of Trauma Centered responses to keep everyone safe.
Please note that all our training sessions, and in particular self-protection skills, are developed specifically for the needs of our clients. Pre-workshop questionnaires are essential in crafting tailored sessions for our clients.
Safety and security audits aimed at identifying environmental and operational safety vulnerabilities.
Assessing and addressing the impact of vicarious trauma, compassion fatigue, burn-out and secondary wounding through organizational, team-based and self-care strategies.