ABOUT STEVE HALL
"Failure to prepare is preparing to fail."
Steve is the founder of Steve Hall Safety Consultation Services, an Ontario firm specializing in training and consulting for workplace violence prevention. Steve has facilitated hundreds of workplace violence prevention workshops within most profit and non-profit sectors. His philosophy, experience and delivery style has made him one of the most impactful facilitators on the topic of workplace violence.
“The clientele I work with aims at helping people. From vocational workers, educators, nurses, to social workers, receptionists, and volunteers: they all share the mandate and desire to make a positive difference. By choosing so, they also have the professional obligation to be as prepared as they can to deal with difficult clients.
It is my role to defeat the practice of improvisation and prepare agencies to respond to those challenging situations. In my opinion, dealing with an individual who is irrational is the most complex part of anyone's job description. My focus is to lead staff in developing personal and team strategies giving them the confidence to address the early stages of agitation and irrationality. I believe the staff’s involvement is key to success and a crucial element in the development and the application of sound strategies.”
Graham Vardy, M.A., is an education specialist and organizational consultant working with Steve Hall Safety Consulting Services. Prior to joining Steve Hall, Graham developed, coordinated and delivered the Trauma-informed De-escalation Training for Safety (TIDES) program at the Centre for Addiction & Mental Health (CAMH) in the Office of Education. As a life-long learner, he is currently completing his MA in Education at OISE/UofT. Previously, he was the Director of Training and Development with the Canadian Training Institute (CTI). Over the past thirty-five years, Graham has developed numerous training and applied research projects aimed at managing primary and secondary stress in the workplace, and reducing violence and aggression in hospitals, schools, and in the workplace.
At CTI, he also coordinated the Breaking the Cycle Youth Gangs Exit Strategy under the National Crime Prevention Centre. Graham worked as the Methadone Program Consultant with the Ontario Substance Abuse Bureau. He was the manager of the HIV/AIDS and Addictions program at the former Addiction Research Foundation (ARF). Graham initiated The Works, Toronto’s first needle-syringe exchange program for the City of Toronto, Department of Public Health. Graham also managed Youthlink – Inner City, a street-based walk-in and outreach service for street-involved youth. Graham is an active mindfulness and meditation practitioner, wilderness hiker & endurance athlete, husband, father and friend.