THE ORGANIZATIONS WE SERVE
Community Health Centres
Social Service Organizations providing all types of human services
Security staff working within medical or social services
Private sector business desiring to improve communication between staff and customers.
To support and sustain healthy individuals, organizations and communities.
Organizations need innovative ways to create and maintain safe environments. Maintaining the safety of an organization involves a strong vision, a sense of purpose and a willingness to change. Steve Hall Safety Consulting develops and delivers comprehensive and customized assessments and training modules that inspire safety and organizational awareness as well as employee’s confidence and commitment.
We strive to enhance the well-being and continuous learning capacity of organizations, their workplace cultures, staff, clients and the people who work in them.
Safety, and the perception of safety are necessary precursors to engaged services. Focusing on safety in terms of facility design, use and maintenance, as well as reviewing human systems and interactions from a safety perspective provides a unique viewpoint on the workplace community.
We are constantly upgrading our knowledge and evidence-based practices to provide you with the most current and exemplary strategies that are aligned with our customers' mission, values and vision. We are committed to cultural competence in all our programs and services.
We seek to develop long-term relationships with our clients. Let us be the people you can trust and call upon when you have safety concerns.
We aim to support every organization we work with to achieve independence and sustainability as an explicit goal in our safety and security collaborations.
MEET THE TEAM
MEET OUR CLIENTS
"This training is invaluable and the initiative to make more time to work on these issues/strategies is excellent and much appreciated. Revising this more frequently will allow staff to really absorb material and apply it more effectively."
"I found this training very informative. It was great to begin the conversation of safety in our resource center which was long overdue. Thanks for providing your insight, share your experiences and techniques with us. Your expertise around these topics was well-received. I am looking forward to a follow-up session in the future."
"Very interactive and resourceful. Great presentation overall. Really appreciated that as a team we all have a role to support each other. Learning how helpful and important it is for us to practice and utilize codes to raise team awareness and mobilize additional support."
"I can sincerely say I learned more strategies from you in the three hour presentation than I have in years...maybe ever. I do immediate crisis response with police and EMS and we never know what we're walking into. I feel much more confident now, so thank you! Hope to see you back soon."
"Since we have received the training the staff seems to be more confident. They recognize the signs before the client escalate. I might be a coincidence but I get less calls from Front Desk to help to de-escalate. The Clinical team is more pro-active and they will speak with their client when the client has behaved inappropriately with Front Desk."
"We approached Steve Hall because we needed to strengthen our practices in dealing with client crisis within our organization. He helped us by providing practical tools and applied strategies to manage crisis in a non-violent and respectful way. The result was that we built an agency wide approach using his training to handle difficult situations as they continue to arise. One thing we gained was a new approach using experiential teaching to help staff have the confidence to work through crisis on an ongoing basis. We found Steve’s experiential teaching model made us reflect upon policies, communication and improve common practice. Steve’s experience working in the community services sector with the justice system, mental health and youth also made us think about the needs of clients with greater empathy. We would recommend Steve to any organization looking to apply non-violent crisis intervention."
Davenport-Perth Neighbourhood & Community Health Centre
"We debriefed the training yesterday at team meeting. Everybody was excited, felt more confident about going into the community and shared specific learning. One staff person was especially grateful for the extra help you gave her, she didn’t say exactly what it was, but she did say that it made a big difference for her both personally and professionally. It means a lot to me that you took such good care of them. Thank you."