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The Mental Health Crisis on the Other End of the Phone

A very interesting article from The Walrus about the increasing challenges faced by hotline responders in a time of remote-work and pandemic conditions.

Remote work has transformed the already challenging overnight shift for crisis hotline operators into a deeply lonely one.

This story contains discussions of suicide. If you or anyone you know is in need of support, you can contact the national Canadian suicide hotline at 1-833-456-4566.

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