Steve HallSep 23, 20191 min'Kindness goes a long way': Why libraries train staff to work with society's strugglesHalifax Central Library logged 96 incidents over a 16-month period.
Ann-Cecile BALMIEROct 4, 20172 minHow Airline Workers Learn to Deal With YouHere's a great article depicting the challenges of managing unruly behaviours experienced by the airline industry...
Ann-Cecile BALMIERApr 28, 20161 minWorkplace violence against health-care workers under-reported, largely ignored"...In one study, 46 per cent of nurses reported workplace violence during their five most recent shifts...
Ann-Cecile BALMIERJan 4, 20151 minTermination nightmare: Stabbing rampage raises unsettling questionsHere's a very well written article by Liz Bernier that reiterates the needs for preparation and awareness. Every HR and Manager should maske
Ann-Cecile BALMIERSep 10, 20141 minBill 168 - Minimizing Risks and Maximizing SatefyThe article ''Bill 168 - Minimizing Risks and Maximizing Satefy'' was written by Steve Hall and Gordon Mack Scott for Crimesense Magazine.