'Kindness goes a long way': Why libraries train staff to work with society's struggles
Halifax Central Library logged 96 incidents over a 16-month period.
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Ann-Cecile BALMIER
- Oct 4, 2017
- 2 min
How Airline Workers Learn to Deal With You
Here's a great article depicting the challenges of managing unruly behaviours experienced by the airline industry...
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Ann-Cecile BALMIER
- Apr 28, 2016
- 1 min
Workplace violence against health-care workers under-reported, largely ignored
"...In one study, 46 per cent of nurses reported workplace violence during their five most recent shifts...
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Ann-Cecile BALMIER
- Jan 4, 2015
- 1 min
Termination nightmare: Stabbing rampage raises unsettling questions
Here's a very well written article by Liz Bernier that reiterates the needs for preparation and awareness. Every HR and Manager should maske
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Ann-Cecile BALMIER
- Sep 10, 2014
- 1 min
Bill 168 - Minimizing Risks and Maximizing Satefy
The article ''Bill 168 - Minimizing Risks and Maximizing Satefy'' was written by Steve Hall and Gordon Mack Scott for Crimesense Magazine.
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