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'Kindness goes a long way': Why libraries train staff to work with society's struggles

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While tourists flock to see the landmark on Spring Garden Road, locals have more reasons than ever to visit their local libraries: cooking classes, recording booths, instruments and iPads to borrow, and, of course, books.


But as more people go to the Halifax Public Libraries to make use of these resources, staff are being trained to deal with the wide range of people visiting these community hubs.

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