"I wanted to let you know that M .and I are still talking about how much we enjoyed your training, and it was all because of you and your style. The day flew by and we left with plenty of ideas and changes we would like to see, so thank you very much. It is very clear you are in your element. Your wealth of experience and passion just pours right out of you, not to mention your sense of humour and the fact that you are a hockey fan!"

"We approached Steve Hall because we needed to strengthen our practices in dealing with client crisis within our organization. He helped us by providing practical tools and applied strategies to manage crisis in a non-violent and respectful way. The result was that we built an agency wide approach using his training to handle difficult situations as they continue to arise. One thing we gained was a new approach using experiential teaching to help staff have the confidence to work through crisis on an ongoing basis. We found Steve’s experiential teaching model made us reflect upon policies, communication and improve common practice. Steve’s experience working in the community services sector with the justice system, mental health and youth also made us think about the needs of clients with greater empathy. We would recommend Steve to any organization looking to apply non-violent crisis intervention."

"You are obviously well versed in your people skills and the people skills of others and you handled the room vary well. I have been in many a training session that has had people humming and hawing before lunch just looking at their watches wondering when it will be over yet today your skill with people and attention to the actual points you were trying to be clear on was able to keep everyone more interested and involved rather than looking for the exit. I like to believe I am really good with people but in fact I know I hold onto a lot of issues within myself that if I could better understand them and how to deal with them I might be able to actually become even better with the people I work and associate with. Dealing with peoples inner situations is never easy, especially if you struggle in dealing with some of your own. With out knowing it you made me want to strengthen my own conditioning of how I deal with my self so I can be a better person to others, not just for work but just because its the right thing to do so for that I thank you again."

"Excellent training, relevant to a variety of settings (inpatient and outpatient). The instructor’s style was great (engaging, clear and thought-provoking). I will recommend this training to others in the organization!"