Here's a great article depicting the challenges of managing unruly behaviours experienced by the airline industry...

"...In one study, 46 per cent of nurses reported workplace violence during their five most recent shifts...

Here's a very well written article by Liz Bernier that reiterates the needs for preparation and awareness. Every HR and Manager should maske

The article ''Bill 168 - Minimizing Risks and Maximizing Satefy'' was written by Steve Hall and Gordon Mack Scott for Crimesense Magazine.